Frequently Asked Questions
For Complaints
Toll Free Number
0800-73672
Cable TV
Q.1 What is a Cable Television Service?
“Cable TV” means reception of broadcast and prerecorded signals from different channels and their distribution to subscribers through a set of closed transmission paths.
Q.2 Do I need a License to establish and Operate Cable TV Network?
Yes, for the operation of Cable TV Network, a License is mandatory under Section 19 of PEMRA Amendment Act 2023.
Q.3 Whether PEMRA has devised any Criteria for Cable TV Licensing? Moreover, how can I apply for Cable TV License?
The prospective applicant /Licensee may retrieve relevant information from PEMRA Website at web address https://www.pemra.gov.pk/ctv/.
Q.4 What is the Licensing procedure?
Cable TV Network Licenses for commercial purposes are awarded under Section 19 of PEMRA Amendment Act 2023. Detail about licensing procedure is available at PEMRA Website at web address https://www.pemra.gov.pk/ctv/.
Q.5 What is the scope of Cable TV Network License?
The Licensee is authorized to establish and operate a Cable TV Network for providing distribution services on commercial basis. The License is valid only for a particular area of coverage. The License is given on non exclusive basis.
Q.6 Are Cable TV Licenses issued on not for profit/non-commercial basis?
No. Presently, Cable TV Licenses are issued on commercial basis.
Q.7 Does Cable TV License have different categories?
Yes. Cable TV Licenses are issued in different categories depending upon the subscribers count and area of coverage etc. Detail may be seen at https://www.pemra.gov.pk/ctv/.
Q.8 Are there any DO's and DONT's for Cable TV licensees?
Yes, PEMRA licensees are bound to comply with the Code of Conduct, PEMRA Ordinance, Rules and Regulations.
Q.9 Whom do I contact in case a complaint?
Firstly, there are Regional Directors in all provinces and Islamabad. Secondly, there are Councils of Complaints in all provinces including Islamabad. These are the two forums where complaints should normally be lodged. However, in case of a serious complaint, D.G. (Operations) may be contacted on 051-9107145 and call center number 0800-73672.
Q.10 Where do I go for help?
Please call on +92-51-9107178.
